Massy Books Full Accessibility Audit

Description

This audit was done by Heather McCain at Creating Accessible Neighbourhoods.

Massy Books location has been awarded an Accessibility Certification by the Rick Hansen Foundation. The blueprints, of the store when empty, are on their website. The blueprints use inches unlike the Canadian Standards Association measurement of millimetres (Rick Hansen Foundation measures in mm). No details of accessibility facilitators/barriers on their site

Massy Books is close to transit, the closest routes are #3, 8, 9, 22.

Bus stop nearest the main entrance is one block away on Main Street

There is an accessible stop with a concrete pad between road and sidewalk

There is no Passenger Pick-up/Drop-Off Area

There is one designated accessible parking space up the block from Massy Books.

Pay parking. Parking meter on accessible surface, controls are operable with one hand without tight grasping, pinching, or twisting of the wrist. The parking meter does not have tactile and/or auditory information.

There are four bike racks near the bookstore.

The bike racks are off the path of travel and do not impede the accessible path of travel.

Landscaping does not create barriers, hazards, or protruding objects.

Curb ramps stable and firm with appropriate space for turning at the top.

Not all curb ramps line up with the curb ramp on the opposite side of the street.

Exterior sidewalk adjacent to Massy in good condition, no roots, cracks, tripping hazards.

Sidewalk has a clear width of at least 1600

There is an accessible bench in front of Massy Books. It does not have an adjacent clear space off the path of travel.

Door has clear width of 850

Level manoeuvring area on the push and pull sides of a door.

Floor in bookstore is stable and firm, produces minimal glare, and does not have strong visual patterning.

Threshold is not more than 13 mm high.

This venue lacks tactile and/or auditory features.

Stairs in venue not needed for event.

Overall space is easy to understand.

Seating is Ikea chairs with accessible seat height

There is good air quality.

No fluorescent lighting or alternatives to fluorescent lights.

Wi-Fi is used.

Universal washroom in back room with accessible width at door.

The toilet seat is lower than the Canadian Standards Association standards.

The toilet does not have a clear transfer space at least 900 mm wide × 1500mm, it has 720 mm x 1500 mm.

Lavatories feature a clear floor space in front of at least 800 x 1350 mm.

Scent-reduced soap will be provided at venues.

Shared spaces will be scent reduced.

Event organizers and volunteers will be present and are willing to assist event participants. They will have received anti-oppression training, including some disability awareness training.

Event staff, volunteers, and organizers will use microphones when talking to crowd.

Guide and service dogs are welcome

There is dirt at areas surrounding trees for working dogs to relieve themselves, grass is limited.

ASL available at venues by advanced request.

The evacuation route is the same for people with disabilities and mobility aids as everyone else.

Bus Stop

Bus stop nearest the main entrance is one block away on Main Street.

The routes closest to the bus stop are #3, 8, 9, 22

There is an accessible stop with a concrete pad between road and sidewalk.

The transit platform is firm and stable.

The bus stop pole is not tactile.

There are no tactile direction indicators.

The signage does not provide information in Braille or raised characters or by proximity-actuated audible signals.

There are no sharp edges or corners on equipment such as poles or signs.

The stop ID number (bus stop number only) is posted in large print.

There is no transit stop shelter or bench.

There is an accessible route from the transit stop to the entrance.

The route is the shortest and most direct from transit.

The route may require crossing the street, depending on which direction one is traveling.

Curb ramps lead directly into safe crossing area designated for pedestrians.

There is no Passenger Pick-up/Drop-Off Area

Passenger Loading Zone

Passenger loading zone on opposite side of street, from 6pm to 2 am, from 7 am – 6 pm it is a commercial loading zone.

Passenger loading zone parallel parking

Accessible route from the drop-off area to the entrance

Drop-off area firm, stable, and level, the sidewalk has cracks and some dips in the sidewalk that could be a hazard to some.

Drop-off area is not covered

Drop-off area incorporates sign with time limits/designated us

Adjacent curb ramps lead directly into a safe crossing area designated for pedestrians

Designated Accessible Parking

Designated Accessible Parkingmarked w International Symbol of Accessibility (ISOA).

1 designated accessible parking space.

Level, stable and firm.

Vertical signs have the ISOA.

The accessible parking space does not have the ISOA on the concrete.

Parallel parking space, no adjacent aisles.

Space less than a block from the main entrance

Main entrance is not visible from the accessible parking spaces

Accessible route has a width of at least 1600 mm

No pathways greater than 5% slope

Parking Ticket Machine

Requires a ticket machine to pay for parking

Clear, level floor area of at least 750 × 1200 mm provided adjacent to operating controls

Clear floor area of at least 1200 × 1200 mm in front of all operating controls

The centreline of the operating controls is located 400 to 1200 mm from the floor

Pay parking can be paid for by phone and/or online.

Control settings do not provide tactile and/or auditory information, indicating function and position of controls

Information on visual displays is not supplemented by tactile and/or auditory information; colour-contrasted, and located on a glare-free surface

Bike Racks

There are four bike racks near the bookstore.

The bike racks are off the path of travel and do not impede the accessible path of travel.

Bike racks should have better colour-contrast with background.

Pedestrian Crossing

Curb ramps stable and firm.

No tactile attention indicator surface on a curb ramp.

Curb ramp design provides for appropriate drainage so that water will not accumulate on the path of travel.

There is a turning space at least 1350 x 1350 mm at the top of a curb ramp level with the pedestrian route.

Two of the four curb ramps lead people directly into the crossing area designated for pedestrian use.

Pedestrian crosswalks are aligned with curb ramp at the opposite side of the crossing.

Pedestrian crossings fully outside all motor vehicle and cycling lanes of parallel roadway.

Curb ramps do not have tactile attention indicators.

Where at a marked crosswalk, the curb ramps do not match that of the crosswalk.

Curb ramp has appropriate drainage so that water does not accumulate on pedestrian route.

There is a turning space at least 1350×1350 mm at the top of curb ramp level with the pedestrian route.

Pedestrian traffic lights have clearly audible signals.

The time interval allowed for crossing is 21 seconds.

There are no push buttons.

Exterior Routes

Stable and firm.

Produce minimal glare.

Not heavily patterned.

Good condition, no roots, cracks, tripping hazards.

Manholes, drains and gratings mostly placed outside pedestrian pathway.

Have clear width of at least 1600.

Path of travel does not include detectable guiding strips or natural guide-lines to help identify path of travel.

There Are No Protruding Objects in Exterior Routes

Rest Areas

There is a bench in front of Massey Books, located adjacent to accessible route

The rest area has a level and firm surface.

The rest area does not have an adjacent level and firm area at least 850 x 1350 mm that is not part of the route of travel.

The bench has a seat height between 430 and 485 mm from floor.

Street Furniture

Parking Meters are the only street furniture on the side of Massey Books,

Accessed from clear ground area of at least 800 x 1350 mm that is connected to accessible route.

Be securely fixed to ground, post, or wall.

Have the ground surface firm and stable.

Be cane-detectable to the ground (685 mm).

Have the operating mechanisms between 900-1200 mm above ground.

Are not colour-contrasted with their surroundings.

Street furniturenot obstruct any part of an accessible route or create hazards.

Does not reduce the clear width of the accessible route.

The grey parking meters are not colour contrasted with the grey sidewalk.

Landscaping

Landscaping does not create protruding objects.

The edges of the planting beds surrounding trees have dips down that can be a hazard to those with agility issues. The edges are not colour contrasted.

The vegetation adjacent to accessible route has no thorns or sharp edges

There is no planting that drops large seed-pods overhanging or close-by

The landscaping is not poisonous.

Doors

Door has clear width of 850.

Level manoeuvring area on the push and pull sides of a door.

Floor in bookstore is stable and firm, produces minimal glare, and does not have strong visual patterning.

The door handles are at the appropriate height. They are not well colour contrasted with their background.

Threshold is not more than 13 mm high.

Front counter is higher than accessibility standards.

Interior Stairs

Stairs in venue not needed for event.

Stairs have good colour contrast.

Accessible route the same route used by all (universal).

Route is hazard and barrier free.

Route well lit

Accessible route to back room is proper accessible width

Facility

Overall space is easy to understand.

Wayfinding is intuitive.

No excessive noise that affects ability to enjoy facility.

Adequate lighting.

No fluorescent lighting or alternatives to fluorescent lights.

Wi-Fi used.

Good air quality.

Good experience with staff.

No disorienting sounds like echoes.

Event volunteers have received anti-oppression training that included disability awareness information.

Event staff, volunteers, and organizers will use microphones when talking to crowd.

Smoking Area

The smoking area is well away from doors and windows.

The smoking area is accessible to people with mobility aids.

Working Animals

Guide and service dogs are welcome.

Event staff, volunteers, and organizers are trained in how to approach people with service animals.

There are no other animals in this space.

Water will be provided for working animals.

There is dirt at areas surrounding trees for working dogs to relieve themselves, grass is limited.

Environmental Sensitivities and Scent Policies

Scent-reduced soap will be provided at venues.

Shared spaces will be scent reduced.

The venue does not have a scent-reduced policy.

Facility, including washrooms, is air-freshener free.

Construction, furnishing, or decorative materials do not give off gases that affect the quality of indoor air.

ASL

ASL available at venues by advanced request.

Universal Washrooms

Universal washroom in back room.

The washroom is not identified by a sign that is for all genders and shows the International Symbol of Access.

The washroom door width is 820 mm, which meets the prior width of an accessible doorway but not the current standard of 850 mm.

The door to the universal washroom has a locking mechanism that is operable with one hand but requires tight grasping, pinching, or twisting of the wrist).

The toilet seat is lower than CSA standards.

The seat is not spring activated.

The toilet does not have a clear transfer space at least 900 mm wide × 1500mm, it has 720 mm x 1500 mm.

Flush controls are hand-operated and controls are operable with one hand, using a closed fist position or another method of operation that does not require tight grasping, pinching, or twisting of the wrist.

The operating controls are colour-contrasted with their background.

The toilet paper dispenser is located at an accessible height.

Lavatories feature a clear floor space in front of at least 800 x 1350 mm.

Lavatories feature faucets that are operable using one hand without tight grasping, pinching or twisting of the wrist.

Faucets do not require the application of continuous force to maintain water flow

Sink at an appropriate, accessible height

No knee clearance at sink.

There is no shelf or counter provided in washroom. (There are high, full storage shelves.)

There is no accessible coat hook.

The mirror is mounted above the standard accessibility height.

Paper towel at height higher than accessible standard.

Paper towel operable using one hand without tight grasping, pinching or twisting of the wrist.

Soap dispenser at an accessible height.

Soap dispenser operable using one hand without tight grasping, pinching or twisting of the wrist.

The washroom is capable of being unlocked from the outside in an emergency situation.

There is no change table.

Safety

The accessible routes will be kept unobstructed and comply with width maintenance.

Accessible routes are stable and firm, produce minimal glare, and do not have strong visual patterning.

Accessible Egress Route

The evacuation route is the same for people with disabilities and mobility aids as everyone else.

Event Seating

Seating is located adjacent to an accessible route.

A seat area shall have an adjacent level and firm area at least 850 × 1350 mm that is not part of the route of travel.

Seating is Ikea chairs with accessible seat height.

Viewing Spaces

Viewing space is on a clear and level surface. 

 A viewing space for a person using a wheeled mobility device shall provide line of sight that is comparable to those for all viewing positions. Viewing spaces for a person using a wheeled mobility device is dispersed throughout the seating area and is located adjacent to other seating.

Viewing spaces are not reduced or obstructed by standing members of the audience.